SHIPPING POLICY

We ship WORLDWIDE!

 

Do any have any other specific questions? Well, keep on reading!

How long does it take from purchase to when it is sent for delivery? 

It takes 1-2 business days for the artwork to ship to the address provided at checkout. 

How long does it take to receive the purchased artwork?
This varies according to where in the world are you. It's up to you to select the shipping days options upon checkout. 

How do I determine the shipping cost?
The shipping cost is determined based on the weight, height, length and width of the parcel as well as the location that it is being delivered to. The shipping cost are calculated at checkout.

 

Does the shipping cost account for custom fees and taxes?

International sales may incur custom fees and taxes of the receiving country, and it's the customer's responsibility to cover these. For more information please contact your local customs authority. Generally, consumers from the US don't pay import fees and taxes as the artwork is shipped from Canada. 

How do you pack your artwork to ensure a safe delivery?
Depending on the artwork, they are sent in wood crates, rolled in tubes, or with special boxes. Artwork is packaged safely and protected with bubble wrap to ensure a safe delivery. Typically, large paintings are carefully rolled in a tube and ready to be taken to be stretched out professionally at your local shop. Each product's description indicates if the artwork comes stretched or rolled. 

Do you ship artwork framed?
Artwork is not framed as we want the collector to have their own touch to the art. The art doesn't need to be framed in order to look good in your preferred space.

What should you do if my artwork has been lost or damaged upon arrival?
Track your parcel through the routing number provided upon purchase, this includes in-transit information like the last location where the parcel was located. Please contact your local mailing company or the company used to ship the artwork. I recommend to pop in in-person. If you have tried the above and you haven't had luck, please contact me immediately with the information about the piece you purchased and the tracking number.


For damaged artwork during shipment, please contact me immediately with high quality pictures so we can better understand and help you accordingly. Please email me at: thedaniartshop@gmail.com  

RETURN & EXCHANGE POLICY

All paintings are final sale.

 

If you wish to see more pictures or even a video of the painting(s) prior to purchasing, please contact me at thedaniartshop@gmail.com or at my socials. I would be happy to share them with you! 

 

© 2020 by Dani Art Shop

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